Full Circle Recruitment

We are seeking a Liability Adjuster or Senior Liability Adjuster to manage a caseload of liability claims across the Kent region into London. This role requires strong technical knowledge of liability claims, combined with the ability to investigate, analyse, and report on legal and policy liability. The successful candidate will produce high-quality technical reports while maintaining excellent service standards and client relationships. Key Responsibilities Assess and report on liability claims with a high level of technical accuracy Investigate legal and policy liability and assess quantum where applicable Gather and analyse evidence to support recommendations Communicate proactively with brokers, clients, policyholders, and other stakeholders Manage a caseload efficiently, ensuring claims are resolved within agreed SLAs and KPIs Maintain professional integrity and adhere to Treating Customers Fairly (TCF) principles Share knowledge and provide constructive feedback as part of a team Work flexibly and accurately under pressure, both independently and as part of a team Skills and Experience Required Minimum 5 years’ liability claims experience, including at least 3 years in an external adjusting role Strong knowledge of liability claims principles and procedures Cert CII or CILA qualified, or willing to work towards qualification Excellent written and verbal communication skills Strong IT literacy and ability to produce clear, concise technical reports Ability to maintain accuracy and professionalism under pressure Benefits Competitive salary with bonus Enhanced contributory pension and flexible benefits Enhanced family leave and birthday holiday Electric car scheme and voluntary benefits packages Share purchase scheme with interest-free loan

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We are seeking a Liability Adjuster or Senior Liability Adjuster to manage a caseload of liability claims across the South West region. This role requires strong technical knowledge of liability claims, combined with the ability to investigate, analyse, and report on legal and policy liability. The successful candidate will produce high-quality technical reports while maintaining excellent service standards and client relationships. Key Responsibilities Assess and report on liability claims with a high level of technical accuracy Investigate legal and policy liability and assess quantum where applicable Gather and analyse evidence to support recommendations Communicate proactively with brokers, clients, policyholders, and other stakeholders Manage a caseload efficiently, ensuring claims are resolved within agreed SLAs and KPIs Maintain professional integrity and adhere to Treating Customers Fairly (TCF) principles Share knowledge and provide constructive feedback as part of a team Work flexibly and accurately under pressure, both independently and as part of a team Skills and Experience Required Minimum 5 years’ liability claims experience, including at least 3 years in an external adjusting role Strong knowledge of liability claims principles and procedures Cert CII or CILA qualified, or willing to work towards qualification Excellent written and verbal communication skills Strong IT literacy and ability to produce clear, concise technical reports Ability to maintain accuracy and professionalism under pressure Benefits Competitive salary with bonus Enhanced contributory pension and flexible benefits Enhanced family leave and birthday holiday Electric car scheme and voluntary benefits packages Share purchase scheme with interest-free loan

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We are seeking an experienced Commercial Loss Adjuster to manage a variety of commercial property claims, including business interruption, landlords, and contractors’ all-risks policies. This role is home-based and covers the North East England region. The ideal candidate will have extensive “on-the-road” experience, strong technical knowledge, and the ability to provide a high standard of client service throughout the claims process. Key Responsibilities Investigate, assess, and report on commercial property claims, including business interruption, landlords, and contractors’ AR policies Produce high-quality technical reports and recommendations in line with client requirements Communicate effectively with brokers, policyholders, and other stakeholders to ensure claims are managed efficiently Ensure adherence to service standards, KPIs, SLAs, and TCF principles Support team knowledge sharing and provide constructive feedback on processes Maintain professional integrity and provide a proactive, solution-focused service Skills and Experience Required Minimum 5 years’ experience handling commercial property claims externally (“on the road”) Exposure to business interruption, landlords, and contractors’ all-risks policies Commercially minded with the ability to handle complex claims Excellent written and verbal communication skills Strong IT literacy and the ability to work independently or as part of a team Cert CII qualified, ideally progressing towards Dip CII Flexible, organised, and able to work accurately under pressure Benefits Competitive salary with performance-related bonus Enhanced contributory pension and flexible benefits Enhanced family leave and birthday holiday Electric car scheme and voluntary benefits packages Share purchase scheme with interest-free loan Why Apply? This is an excellent opportunity for an experienced commercial Loss Adjuster to manage a diverse portfolio of claims in a respected and professional environment, with clear progression opportunities and support for continued professional development.

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We are seeking an experienced Commercial Loss Adjuster looking to progress into Major Loss handling. This role offers the opportunity to take ownership of high-value commercial property claims, managing them from initial investigation through to settlement. You will be expected to apply your technical knowledge and commercial judgement to deliver exceptional service to clients and policyholders. Key Responsibilities Manage complex commercial property claims, providing technically robust and commercially astute recommendations Produce high-quality reports that clearly communicate findings and recommendations Act as the main point of contact for clients, brokers, surveyors, and other stakeholders, ensuring proactive and timely communication Lead the handling of major losses in line with contractual SLAs and KPIs Support junior team members through knowledge sharing and mentoring, contributing to a culture of excellence Adhere to Treating Customers Fairly (TCF) principles and maintain professional integrity at all times Skills and Experience Required Proven experience in commercial property claims, with a minimum of 3 years’ external claims experience Strong track record in handling complex or high-value commercial property claims Ideally CILA or ACILA qualified, or actively working towards qualification Excellent communication skills, both written and verbal Strong commercial acumen and ability to provide practical, commercially focused solutions IT literate and able to manage work efficiently both independently and as part of a team Flexible, resilient, and able to work accurately under pressure Benefits Competitive salary with performance-related bonus Enhanced contributory pension and flexible benefits Enhanced family leave and birthday holiday Electric car scheme and voluntary benefits packages Share purchase scheme with interest-free loan Why Apply? This is an ideal opportunity for a commercial loss adjuster looking to move into major loss claims, taking on high-value work with autonomy while continuing to grow their career in a dynamic and respected claims environment.

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We are looking for an experienced Senior Building Surveyor to join our Bristol Building Consultancy team. The role offers the opportunity to work across a diverse, market-leading client base, providing commercial building surveying advice throughout the property life cycle. You will be fully engaged in all aspects of building surveying, from negotiating the scope of services with clients to delivering professional advice and managing projects through to completion. This is a forward thinking, dynamic and collaborative environment where your skills and personality will be valued, and where you will be supported in the significant development of your career. Role Responsibilities • Lead and deliver due diligence instructions • Manage dilapidations matters and advise on exit strategies • Undertake construction monitoring on behalf of funders and investors • Provide full contract administration services on refurbishment and development projects • Prepare and implement planned preventative maintenance strategies • Advise on party wall matters where required • Carry out fire insurance cost assessments • Negotiate scope of services directly with clients • Manage projects from inception through to completion • Maintain and strengthen key client relationships • Support and mentor junior surveyors and APC candidates • Contribute to business development and team growth initiatives Candidate Requirements • MRICS qualified or newly chartered with relevant experience • Proven experience across both professional and project based building surveying work • Strong technical knowledge within a commercial property environment • Confident managing multiple instructions simultaneously • Excellent client-facing and communication skills • Commercially aware and motivated to progress • Positive team player with a collaborative and personable approach What Is On Offer • Exposure to a diverse and market-leading client base across the South West • Varied workload without being restricted to a single service line • Opportunity to work on both professional and project-based instructions • Clear career progression opportunities within the Bristol team • Supportive leadership and collaborative team culture • Competitive salary and comprehensive benefits package

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As our client’s next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in Domestic claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment. What's on Offer  Competitive base salary + car/allowance Reward platform – discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Pension - matched contribution up to 5% Life Assurance (2 x basic salary) Development, training and professional qualifications   Duties & Responsibilities: Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year. Process all invoices and approve estimates within 5 working days of receipt/agreement. Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally. Full completion of all prepared site notes templates and associated documentation within set SLA’s Ensure that the data contained in Cq is accurate at all times. Assist in maintaining accurate management information by completing spreadsheets as necessary.   Reduce elapsed timescales by providing and fostering a pro-active approach to file management. Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s. Work to ensure correct policy interpretation and validation. Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats. Ensure files are up to audit standards at all times. In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s Take responsibility for following agreed/documented procedures when dealing with problems and complaints. Build good working relationships with clients and staff, internal and external. Maintain an awareness of business opportunities and refer to all identified opportunities. Responsible for out of hours calls into the company group via a pre-set rota   Skills & Experience High level of Property Loss Adjuster experience Already hold or working towards recognized professional qualifications at a diploma level Accuracy, attention to detail and an analytical approach Strong verbal and written communication Demonstrable experience of organizing and managing own workload is essential Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload. Excellent time management to be able to work to short/changing deadlines. 5 Grade A-C’s GCSE’s or equivalent including Math’s and English Being prepared to work nationally on occasion with overnight stays. Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays

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Join a well-established and growing surveying firm, known for delivering high-quality residential valuations and surveys across London and the Home Counties. The company prides itself on a supportive, non-corporate culture, offering autonomy, strong admin support, and a genuine work-life balance. The Team 15 Valuation and Residential Surveyors Primarily London and the Home Counties Strong pipeline of lender and private client work Regular CPD sessions and team socials Supportive, non-corporate culture with genuine work-life balance The Work Red Book valuations RICS Level 2 and Level 3 HomeBuyer surveys Clients include major banks and building societies Appointments arranged by schedulers Typically within 5 miles of home postcode 3 to 5 inspections per day Candidate Profile MRICS or AssocRICS Residential valuation and survey experience Comfortable working autonomously Quality-focused and commercially aware Earning Structure Two options available, candidate can choose: Option 1: £50k base + car allowance + strong commission structure Option 2: £60k base + car allowance + lighter commission Target billing: £180k to £220k per annum Realistic total earnings: £70k to £90k This is a home-based role offering autonomy, strong admin support, and a steady flow of work without micromanagement.

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We are seeking a Subsidence Technician to join an established and experienced subsidence team. This role offers the opportunity to take full ownership of subsidence claims, managing cases from first notification through to final settlement, while delivering a high standard of technical accuracy and customer service. You will use your subsidence and building-related claims knowledge to coordinate technical investigations, instruct specialist suppliers, assess damage, and provide informed recommendations that support efficient claim resolution and settlement negotiation. This is an excellent opportunity for someone who wants to develop their technical expertise, contribute to continuous improvement, and progress their career within a supportive and collaborative environment.   Key Responsibilities Take end-to-end ownership of allocated subsidence claims Manage claims from initial notification through to final resolution Instruct and coordinate external technical specialists (eg. surveyors, engineers) Assess cause, scope of damage, and appropriate remedial solutions Review technical reports and provide informed recommendations Negotiate and agree settlements efficiently and within authority Deliver a consistently high level of customer service to customers, clients, brokers, and stakeholders Triage claims and determine the most appropriate handling approach, including: Desktop handling Use of digital solutions (eg. video technology) Instruction of external surveyors Maintain accurate and up-to-date records on claims management systems Communicate proactively and effectively with all parties, prioritising telephone contact Ensure adherence to client SLAs, KPIs, and contractual requirements Promote and support Treating Customers Fairly (TCF) principles Take accountability for resolving issues to a satisfactory conclusion Actively contribute ideas and feedback to support continuous improvement across the team   Key Skills & Experience Strong knowledge of subsidence and building-related claims and principles Excellent written and verbal communication skills Good level of IT competency and digital literacy Ability to work accurately under pressure and meet deadlines Strong organisational skills with attention to detail Ability to work effectively both independently and as part of a team Demonstrates personal and professional integrity; leads by example CERT CILA / CERT CII qualification preferred, or willingness to work towards   Salary & Benefits Salary: £35,000 Enhanced contributory pension Performance-related bonus Flexible benefits package Enhanced family leave policies Voluntary benefits schemes Birthday holiday Share purchase scheme with interest-free loans  

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This role is designed for an experienced MRICS qualified Chartered Surveyor ready to lead a regional Building Surveying function within a growing consultancy environment. You will take responsibility for managing and developing a team of Surveyors in the Midlands, delivering high quality consultancy services across residential and commercial portfolios. The role combines technical authority, team leadership and commercial accountability. You will lead from the front, operating across major works, compliance led instructions and advisory services, while shaping team performance, client relationships and regional growth. This is a senior leadership role with clear impact on fee income, profitability and service standards. ROLE EXPECTATIONS You will lead and motivate a team of Building Surveyors, ensuring consistent delivery standards, commercial efficiency and professional development across the function. You will take ownership of team performance, recruitment, mentoring and growth planning, contributing directly to departmental expansion and profitability. Alongside leadership responsibilities, you will continue to deliver senior level technical work, maintain strong client relationships and support business development initiatives. You will play an active role in promoting the department’s services across the wider business, ensuring opportunities are identified and secured. WHAT SUCCESS LOOKS LIKE You will be successful in this role if you: Build and lead a high performing, motivated surveying team Deliver strong fee income and contribute to increased profitability Strengthen existing client relationships while identifying new opportunities Maintain high technical standards across complex instructions Contribute strategically to the growth and positioning of the business HOW YOU WILL SPEND MOST OF YOUR TIME Most weeks, you will be: Managing and developing a small team of remote based Building Surveyors Acting as Project Manager and Contract Administrator on projects typically ranging from £50k to £3m+ Providing authoritative advice on building defects across varied asset types Preparing Planned Preventative Maintenance reports and lifecycle cost advice Undertaking reinstatement cost assessments and condition surveys Completing Building Height Surveys and structural appraisals linked to the Building Safety Act 2022 Acting in the capacity of Principal Designer under CDM Regulations Supporting Building Regulations Principal Designer responsibilities for Higher Risk Buildings Monitoring major works and remediation projects where required Preparing Schedules of Dilapidations and negotiating claims Driving business development activity and promoting departmental services Recruiting, mentoring and developing junior staff and APC candidates You will work in a hybrid way, balancing leadership responsibilities, client engagement, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: Is MRICS qualified with a minimum of 5+ years PQE Has proven experience leading or managing a surveying team Is commercially minded and motivated by growth and performance Has strong technical knowledge across construction, building pathology and fire related legislation Is confident building and maintaining client relationships Is motivated by progression within a growing consultancy structure Holds a full clean UK driving licence and is willing to travel as required EXPERIENCE THAT HELPS Experience operating within the residential property management sector Experience acting as Principal Designer under CDM Regulations Experience working on Building Safety Act and Higher Risk Building instructions Experience monitoring cladding remediation or major compliance projects Strong report writing and client facing communication skills Experience mentoring APC candidates AutoCAD capability is advantageous but not essential WHAT IS ON OFFER Competitive salary aligned to experience up to £95,000 per annum Discretionary bonus Hybrid and flexible working (Remote) 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Pension scheme and employee assistance programme Employee referral scheme Discounts across travel, retail, fitness and entertainment You will benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high quality work without unnecessary bureaucracy. ABOUT THE BUSINESS This is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. The business operates across both commercial and residential sectors and has built a strong reputation through long standing client relationships, technically robust delivery and a practical approach to problem solving. As part of a wider property group, the consultancy combines the agility and expertise of a specialist practice with the stability, scale and long term investment of a larger organisation. People are supported with the right tools, technology and development pathways, within an environment where wellbeing and professional growth are prioritised.

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A reputable loss adjusting practice is seeking an experienced Property Loss Adjuster to join its Property Division. You’ll be responsible for investigating and managing commercial property insurance claims, ensuring claims are handled thoroughly, professionally and in line with client service standards. This is a field-based position with the flexibility to work from home while covering a defined geographic area around London and the Home Counties. Key Responsibilities You will: Proactively investigate commercial property claims, from first instruction through to satisfactory resolution Prepare and issue clear, accurate reports in line with contractual requirements and service level agreements Communicate effectively with all stakeholders including brokers, insurers, policyholders and external experts Manage your caseload with integrity, prioritising customer service and proactive claims progression Ensure compliance with Treating Customers Fairly (TCF) principles and internal KPIs Participate constructively in the team, sharing knowledge and contributing to continuous improvement Skills and Experience You should have: A solid background in property claims, with a minimum of three years’ experience — including at least two in an external, field-based role Strong technical knowledge of commercial property claims and how perils arise and are assessed Excellent communication skills, both written and verbal Good IT literacy and a methodical approach to managing documentation and deadlines The ability to work independently and as part of a wider team A flexible, solutions-oriented attitude and resilience under pressure Ideally a Diploma level qualification with CILA or willingness to work towards it A full UK driving licence Package Highlights The role offers: Competitive base salary Performance-related bonus Enhanced contributory pension Flexible benefits package Electric car or car scheme options Enhanced family leave and voluntary benefits Birthday holiday and share purchase options

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We are seeking an experienced Liability Claims Handler to join a growing and supportive Casualty team. This role is suited to a candidate with strong Employers’ Liability (EL) and Public Liability (PL) experience who is confident managing claims proactively while delivering a high standard of customer service.   The Role You will manage your own caseload of EL and PL claims, including personal injury and third-party property damage matters, handling cases from initial investigation through to settlement. Key Responsibilities Investigating policy indemnity and legal liability Reviewing and valuing personal injury claims Gathering and assessing relevant evidence and documentation Liaising with insurers, brokers and policyholders Negotiating settlements within delegated authority limits Maintaining accurate and appropriate reserves Preparing clear and detailed reports Progressing claims in accordance with client procedures and service level agreements The role is primarily desk-based, with referrals to field adjusters where site investigations are required. Candidate Requirements Previous EL and PL claims handling experience (essential) Strong knowledge of personal injury and third-party property damage claims Understanding of the Claims Portal and Civil Procedure Rules Experience in reserving and settlement negotiation Excellent communication and customer service skills Organised, proactive and able to manage workload effectively What’s on Offer Competitive salary Pension contribution (5% employee / 5% employer) Life assurance (x4 salary) 25 days annual leave, increasing with length of service Hybrid and flexible working options Funding for professional qualifications Leadership and development programmes Wellbeing support including 24/7 Employee Assistance Programme Retail discounts and financial wellbeing hub Enhanced family-friendly policies Cycle to Work and salary sacrifice schemes   If you are looking to join a collaborative environment where your expertise will be valued and your development supported, we would welcome your application.

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ROLE OVERVIEW We are seeking a Chartered Surveyor to join a well-established Survey and Professional Services team, delivering high-quality valuation and professional survey work for major UK lenders and private clients. This is a home-based role offering genuine professional autonomy within a stable, technically strong environment. Inspections and diary management are centrally coordinated, enabling you to focus on technical delivery and client service. Your workload will include lender valuations, Red Book valuations for probate, taxation and matrimonial purposes, and where appropriate, Homebuyer Reports and Building Surveys. Work volumes are structured to ensure quality, defensibility and professional standards remain the priority. This role suits a confident MRICS or AssocRICS professional who values credibility, independence and long-term career stability. ROLE EXPECTATIONS This position requires strong technical capability, sound commercial awareness and disciplined regulatory compliance. You will manage your workload independently while maintaining high reporting standards and full alignment with professional and lender requirements. You will: Undertake valuation and survey work in accordance with lender and RICS standards Deliver accurate, robust and defensible reports within agreed SLAs Follow specific lender guidance and Red Book requirements Maintain CPD in line with RICS regulatory obligations Stay up to date with market conditions and regulatory developments Adhere to Quality Assurance, Health & Safety and internal compliance procedures You will build trusted working relationships with lenders and private clients, exercising sound professional judgement at all times. WHAT SUCCESS LOOKS LIKE You will be successful in this role if: Your reports are technically strong, well-reasoned and consistently high quality You manage deadlines effectively without compromising standards Lenders value your reliability and professional judgement Your compliance and CPD records are consistently up to date You contribute positively to a technically focused and collaborative team HOW YOU’LL SPEND MOST OF YOUR TIME In a typical week, you will: Undertake lender valuations in line with panel requirements Complete Red Book valuations for probate, taxation and matrimonial purposes Prepare Homebuyer Reports and Building Surveys where required Attend pre-booked inspections across your designated area Deliver reports within SLA and compliance standards Monitor local market movements and regulatory updates You will work from home, travelling to inspections as required, supported by central diary coordination. WHO THIS ROLE IS FOR This role is suited to someone who: Is MRICS qualified and a RICS Registered Valuer Has strong knowledge of residential property and building pathology Understands lender expectations and compliance standards Communicates clearly and professionally with lenders and private clients Is self-motivated and comfortable working independently Takes pride in producing technically robust, defensible reports EXPERIENCE THAT HELPS Residential valuation experience for UK banks and building societies Experience completing Red Book valuations Familiarity with Homebuyer Reports and Building Surveys Strong understanding of lender guidance and compliance requirements WHAT WE OFFER Competitive base salary aligned to experience Car allowance and performance-related commission (where applicable) Hybrid and flexible working arrangements 25 days annual leave plus bank holidays Private medical insurance, life assurance and enhanced family leave provisions Fully funded professional development, including structured CPD and support for further qualifications Pension scheme and employee assistance programme Employee referral scheme ABOUT THE BUSINESS We are an established residential surveying and valuation practice delivering high-quality services across the London property market and the South of England. Operating within a wider international property services group, we combine long-standing market presence with the scale and backing of a modern, growth-focused organisation. This provides our surveyors with the benefit of a respected brand, strong technical foundations and long-term career opportunities. All work is undertaken in accordance with RICS regulations and the Valuers Registration Scheme, supported by robust quality assurance systems to ensure consistency, compliance and professional integrity. As we continue to grow, we are investing in ambitious surveyors who want to develop their careers within a technically strong, well-supported environment offering structured CPD and genuine progression.

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