Loss Adjusters

In this role, you'll be responsible for managing high-value and technically complex liability claims across areas such as public, employers’, and product liability. The successful candidate will take claims from investigation through to settlement, with the opportunity to build and maintain strong client relationships at both a local and national level. This is an ideal opportunity for professionals seeking a flexible working environment combining home and office-based duties, offering a healthy balance between personal and professional commitments.   Key Skills and Experience: Progress towards relevant professional qualifications (e.g., ACII, ACILA) is advantageous. A valid UK driving licence is essential. Proven experience handling complex liability claims is required. Strong interpersonal skills with the ability to support client relationship development. Capable of working independently, demonstrating initiative and adaptability. In Return, You Will Receive: A competitive salary and bonus scheme Fully funded company vehicle or car allowance 25 days holiday + bank holidays Private healthcare (covering pre-existing conditions) Life assurance and income protection Flexible working options Employee assistance and wellbeing programmes Access to an extensive professional development platform This is a fantastic opportunity to be part of a forward-thinking organisation that places a strong emphasis on professional development and industry leadership.   Next Steps: Interested applicants are encouraged to apply early. All applications will be reviewed post-deadline, and shortlisted candidates may be invited for interview (virtually or in-person). We are committed to fostering an inclusive recruitment process and welcome applicants from all backgrounds.

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Our Client is seeking an experienced and skilled Domestic Major Loss Adjuster to join their team. In this role, you will be responsible for providing a customer focused and cost effective service by handling high value household and residential commercial claims from instruction to completion, within agreed financial authority limits. The position requires reasonable travel across the UK and offers flexibility, including potential evening and weekend work.   Key Responsibilities: Manage complex and high value domestic claims, ensuring efficient resolution from initial instruction through to final settlement. Handle claims involving significant losses, typically exceeding £100,000, ensuring compliance with financial authority limits. Conduct site visits across the UK as required to assess damages and progress claims. Maintain a flexible working approach, including availability for evening and weekend work to meet client needs. Provide expert guidance on technical insurance matters, including property reinstatements and tendering processes. Skills and Experience Required: Proven track record in managing high value domestic claims, with extensive experience in dealing with losses exceeding £100,000. A minimum qualification of Cert CII, with aspirations to progress to Dip CII; comparable CILA qualifications will also be considered. In Depth knowledge of technical insurance principles, including subrogation, underwriting practices, and full ABI report writing. Strong understanding of building practices and regulations related to property reinstatements and tendering. Demonstrated ability to manage claims from start to finish, with a strong emphasis on delivering exceptional customer service. What Our Client Offers:   Our Client is dedicated to supporting your career growth and personal wellbeing, offering a comprehensive benefits package designed to help you thrive. Competitive salary based on experience, with an attractive benefits package. Performance Based bonus opportunities. Company car provided for travel requirements. Generous pension scheme, with up to 14% contribution depending on your input. 29 days of holiday plus bank holidays, with the flexibility to buy or sell up to 5 additional days. Discounts of up to 40% on Client products and access to other retailer discounts. Annual allocation of up to £1,200 in free shares through the Matching Share Plan, plus participation in the  Save As You Earn scheme. Supportive policies including parental and carer’s leave. Flexible benefits tailored to your individual needs, including sustainable options such as cycle to work schemes. Opportunities to contribute to the community through paid volunteering days. Comprehensive support and resources for your wellbeing. This is a prime opportunity for a seasoned insurance professional to join a leading claims service provider and make a significant impact in the field of domestic major loss adjustment. If you have the expertise and commitment to excellence, we invite you to apply.

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Our Client is seeking an experienced and skilled Domestic Major Loss Adjuster to join their team. In this role, you will be responsible for providing a customer focused and cost effective service by handling high value household and residential commercial claims from instruction to completion, within agreed financial authority limits. The position requires reasonable travel across the UK and offers flexibility, including potential evening and weekend work.   Key Responsibilities: Manage complex and high value domestic claims, ensuring efficient resolution from initial instruction through to final settlement. Handle claims involving significant losses, typically exceeding £100,000, ensuring compliance with financial authority limits. Conduct site visits across the UK as required to assess damages and progress claims. Maintain a flexible working approach, including availability for evening and weekend work to meet client needs. Provide expert guidance on technical insurance matters, including property reinstatements and tendering processes. Skills and Experience Required: Proven track record in managing high value domestic claims, with extensive experience in dealing with losses exceeding £100,000. A minimum qualification of Cert CII, with aspirations to progress to Dip CII; comparable CILA qualifications will also be considered. In Depth knowledge of technical insurance principles, including subrogation, underwriting practices, and full ABI report writing. Strong understanding of building practices and regulations related to property reinstatements and tendering. Demonstrated ability to manage claims from start to finish, with a strong emphasis on delivering exceptional customer service. What Our Client Offers:   Our Client is dedicated to supporting your career growth and personal wellbeing, offering a comprehensive benefits package designed to help you thrive. Competitive salary based on experience, with an attractive benefits package. Performance Based bonus opportunities. Company car provided for travel requirements. Generous pension scheme, with up to 14% contribution depending on your input. 29 days of holiday plus bank holidays, with the flexibility to buy or sell up to 5 additional days. Discounts of up to 40% on Client products and access to other retailer discounts. Annual allocation of up to £1,200 in free shares through the Matching Share Plan, plus participation in the  Save As You Earn scheme. Supportive policies including parental and carer’s leave. Flexible benefits tailored to your individual needs, including sustainable options such as cycle to work schemes. Opportunities to contribute to the community through paid volunteering days. Comprehensive support and resources for your wellbeing. This is a prime opportunity for a seasoned insurance professional to join a leading claims service provider and make a significant impact in the field of domestic major loss adjustment. If you have the expertise and commitment to excellence, we invite you to apply.

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Our Client is seeking an experienced and skilled Domestic Major Loss Adjuster to join their team. In this role, you will be responsible for providing a customer focused and cost effective service by handling high value household and residential commercial claims from instruction to completion, within agreed financial authority limits. The position requires reasonable travel across the UK and offers flexibility, including potential evening and weekend work.   Key Responsibilities: Manage complex and high value domestic claims, ensuring efficient resolution from initial instruction through to final settlement. Handle claims involving significant losses, typically exceeding £100,000, ensuring compliance with financial authority limits. Conduct site visits across the UK as required to assess damages and progress claims. Maintain a flexible working approach, including availability for evening and weekend work to meet client needs. Provide expert guidance on technical insurance matters, including property reinstatements and tendering processes. Skills and Experience Required: Proven track record in managing high value domestic claims, with extensive experience in dealing with losses exceeding £100,000. A minimum qualification of Cert CII, with aspirations to progress to Dip CII; comparable CILA qualifications will also be considered. In Depth knowledge of technical insurance principles, including subrogation, underwriting practices, and full ABI report writing. Strong understanding of building practices and regulations related to property reinstatements and tendering. Demonstrated ability to manage claims from start to finish, with a strong emphasis on delivering exceptional customer service. What Our Client Offers:   Our Client is dedicated to supporting your career growth and personal wellbeing, offering a comprehensive benefits package designed to help you thrive. Competitive salary based on experience, with an attractive benefits package. Performance Based bonus opportunities. Company car provided for travel requirements. Generous pension scheme, with up to 14% contribution depending on your input. 29 days of holiday plus bank holidays, with the flexibility to buy or sell up to 5 additional days. Discounts of up to 40% on Client products and access to other retailer discounts. Annual allocation of up to £1,200 in free shares through the Matching Share Plan, plus participation in the  Save As You Earn scheme. Supportive policies including parental and carer’s leave. Flexible benefits tailored to your individual needs, including sustainable options such as cycle to work schemes. Opportunities to contribute to the community through paid volunteering days. Comprehensive support and resources for your wellbeing. This is a prime opportunity for a seasoned insurance professional to join a leading claims service provider and make a significant impact in the field of domestic major loss adjustment. If you have the expertise and commitment to excellence, we invite you to apply.

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Our Client is seeking an experienced and skilled Domestic Major Loss Adjuster to join their team. In this role, you will be responsible for providing a customer focused and cost effective service by handling high value household and residential commercial claims from instruction to completion, within agreed financial authority limits. The position requires reasonable travel across the UK and offers flexibility, including potential evening and weekend work.   Key Responsibilities: Manage complex and high value domestic claims, ensuring efficient resolution from initial instruction through to final settlement. Handle claims involving significant losses, typically exceeding £100,000, ensuring compliance with financial authority limits. Conduct site visits across the UK as required to assess damages and progress claims. Maintain a flexible working approach, including availability for evening and weekend work to meet client needs. Provide expert guidance on technical insurance matters, including property reinstatements and tendering processes. Skills and Experience Required: Proven track record in managing high value domestic claims, with extensive experience in dealing with losses exceeding £100,000. A minimum qualification of Cert CII, with aspirations to progress to Dip CII; comparable CILA qualifications will also be considered. In Depth knowledge of technical insurance principles, including subrogation, underwriting practices, and full ABI report writing. Strong understanding of building practices and regulations related to property reinstatements and tendering. Demonstrated ability to manage claims from start to finish, with a strong emphasis on delivering exceptional customer service. What Our Client Offers:   Our Client is dedicated to supporting your career growth and personal wellbeing, offering a comprehensive benefits package designed to help you thrive. Competitive salary based on experience, with an attractive benefits package. Performance Based bonus opportunities. Company car provided for travel requirements. Generous pension scheme, with up to 14% contribution depending on your input. 29 days of holiday plus bank holidays, with the flexibility to buy or sell up to 5 additional days. Discounts of up to 40% on Client products and access to other retailer discounts. Annual allocation of up to £1,200 in free shares through the Matching Share Plan, plus participation in the  Save As You Earn scheme. Supportive policies including parental and carer’s leave. Flexible benefits tailored to your individual needs, including sustainable options such as cycle to work schemes. Opportunities to contribute to the community through paid volunteering days. Comprehensive support and resources for your wellbeing. This is a prime opportunity for a seasoned insurance professional to join a leading claims service provider and make a significant impact in the field of domestic major loss adjustment. If you have the expertise and commitment to excellence, we invite you to apply.

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Rotate Recruitment is seeking a Domestic Loss Adjuster to play a vital role in supporting individuals dealing with substantial property damage. In this position, you will be a reassuring presence for clients during difficult times, managing claims from initial inspection through to final resolution. Whether handling the aftermath of burst pipes, fires, or storm-related incidents, your ability to remain composed and empathetic will be essential. Your key responsibilities will include visiting policyholders at their homes, coordinating repairs with contractors, and preparing detailed reports to aid the claims process. While prior experience in insurance is essential, we’re also looking for individuals with a naturally inquisitive mindset, strong communication skills, and a compassionate approach. You’ll work both independently and collaboratively within a supportive team environment, with access to comprehensive training and managerial guidance to help you grow in the role.   What's in it for you: - Competitive salary based on skills, experience, and qualifications - Self Invested Personal Pension Scheme (SIPP) - Incentive (bonus) scheme - Fully funded company vehicle or cash in lieu allowance - 25 days holiday allowance plus bank holidays - Flexible working options - Private healthcare plan, including coverage for pre-existing conditions - Life assurance - Employee assistance programme for wellbeing - Group Income Protection - Voluntary benefits like dental cover, cycle to work scheme, and more - Discounts on various products and services About you: - Possession of a full UK Driving Licence. - Excellent communication skills are crucial for interacting with various stakeholders and negotiating fair settlements. - Strong problem-solving abilities are required for identifying and resolving issues efficiently. - Proficient time management skills are vital for planning, prioritising tasks, and meeting multiple deadlines. - A sound understanding of home insurance policies and domestic property structures is necessary for executing the responsibilities effectively.   If you possess the requisite skills and aspire to advance in your profession, we invite you to submit your application to join our Client's vibrant workforce.

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Company Overview: Our client is a multinational personal and commercial insurer with a 300-year heritage, operating across Europe and the Middle East. As a proud member of the Intact family, they employ over 5,500 people and are committed to providing excellent service and products to brokers and customers. ​ Role Overview: As a Commercial Loss Adjuster, you will manage claims from initiation to resolution, ensuring a customer-focused experience throughout the process. Your portfolio will typically include claims ranging from £10K to £100K across sectors such as Property Owner, Retail, Industrial, and Offices.  What's On Offer: Salary of up £45,000 - £65,000 (depending on experience) Company car Hybrid working model for better work/life balance.​ Comprehensive benefits, including pension contributions of up to 11%.​ Performance bonus of up to 12% Key Responsibilities: Oversee claims from initiation to resolution, ensuring a customer-focused experience. Engage effectively with customers and third parties, providing clear communication and promptly addressing inquiries.​ Manage a diverse portfolio of claims, typically ranging from £10K to £100K across sectors such as Property Owner, Retail, Industrial, and Offices. Collaborate with other Commercial Adjusters, the Team Leader, and Technical Experts to ensure comprehensive support. Utilize negotiation skills to achieve favorable outcomes in claims settlements while providing excellent customer service and fostering relationships with clients. Participate in surge event management to provide vital support during critical times.​ Take responsibility for ongoing technical development.​ Travel to sites as required Qualifications: Experience in handling high-value commercial property claims. Knowledge of general building construction.​ Strong communication, analytical, and organizational skills. Qualifications such as Cert CII or Cert CILA are preferred. Ability to manage suppliers and builders with tight controls to protect indemnity spend. Capacity to assess and review claims, identifying coverage, validation, and recovery issues. Flexibility to adapt to varying customer needs and prioritize work effectively.​ Clean driving license.

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Company Overview: Our client is a multinational personal and commercial insurer with a 300-year heritage, operating across Europe and the Middle East. As a proud member of the Intact family, they employ over 5,500 people and are committed to providing excellent service and products to brokers and customers. ​ Role Overview: As a Commercial Loss Adjuster, you will manage claims from initiation to resolution, ensuring a customer-focused experience throughout the process. Your portfolio will typically include claims ranging from £10K to £100K across sectors such as Property Owner, Retail, Industrial, and Offices.  What's On Offer: Salary of up £45,000 - £65,000 (depending on experience) Company car Hybrid working model for better work/life balance.​ Comprehensive benefits, including pension contributions of up to 11%.​ Performance bonus of up to 12% Key Responsibilities: Oversee claims from initiation to resolution, ensuring a customer-focused experience. Engage effectively with customers and third parties, providing clear communication and promptly addressing inquiries.​ Manage a diverse portfolio of claims, typically ranging from £10K to £100K across sectors such as Property Owner, Retail, Industrial, and Offices. Collaborate with other Commercial Adjusters, the Team Leader, and Technical Experts to ensure comprehensive support. Utilize negotiation skills to achieve favorable outcomes in claims settlements while providing excellent customer service and fostering relationships with clients. Participate in surge event management to provide vital support during critical times.​ Take responsibility for ongoing technical development.​ Travel to sites as required Qualifications: Experience in handling high-value commercial property claims. Knowledge of general building construction.​ Strong communication, analytical, and organizational skills. Qualifications such as Cert CII or Cert CILA are preferred. Ability to manage suppliers and builders with tight controls to protect indemnity spend. Capacity to assess and review claims, identifying coverage, validation, and recovery issues. Flexibility to adapt to varying customer needs and prioritize work effectively.​ Clean driving license.

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Company Overview: Our client is a multinational personal and commercial insurer with a 300-year heritage, operating across Europe and the Middle East. As a proud member of the Intact family, they employ over 5,500 people and are committed to providing excellent service and products to brokers and customers. ​ Role Overview: As a Commercial Loss Adjuster, you will manage claims from initiation to resolution, ensuring a customer-focused experience throughout the process. Your portfolio will typically include claims ranging from £10K to £100K across sectors such as Property Owner, Retail, Industrial, and Offices.  What's On Offer: Salary of up £45,000 - £65,000 (depending on experience) Company car Hybrid working model for better work/life balance.​ Comprehensive benefits, including pension contributions of up to 11%.​ Performance bonus of up to 12% Key Responsibilities: Oversee claims from initiation to resolution, ensuring a customer-focused experience. Engage effectively with customers and third parties, providing clear communication and promptly addressing inquiries.​ Manage a diverse portfolio of claims, typically ranging from £10K to £100K across sectors such as Property Owner, Retail, Industrial, and Offices. Collaborate with other Commercial Adjusters, the Team Leader, and Technical Experts to ensure comprehensive support. Utilize negotiation skills to achieve favorable outcomes in claims settlements while providing excellent customer service and fostering relationships with clients. Participate in surge event management to provide vital support during critical times.​ Take responsibility for ongoing technical development.​ Travel to sites as required Qualifications: Experience in handling high-value commercial property claims. Knowledge of general building construction.​ Strong communication, analytical, and organizational skills. Qualifications such as Cert CII or Cert CILA are preferred. Ability to manage suppliers and builders with tight controls to protect indemnity spend. Capacity to assess and review claims, identifying coverage, validation, and recovery issues. Flexibility to adapt to varying customer needs and prioritize work effectively.​ Clean driving license.

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We have an exciting opportunity for a talented and ambitious individual to join our dedicated Domestic Adjusting team as an Operations Manager, based in the Kent area. While we support flexible working, the role requires attendance at one of our offices (Head Office, London Fenchurch Street, or Redhill) for one or two full days per week. Individual requirements will be discussed during the interview process.   Our domestic adjusting team typically handles claims up to £100k. Each adjuster collaborates with a designated adjusting executive and is part of a larger regional team. Claims are assigned based on experience and technical ability, with each claim assessed for complexity before allocation.   As an Operations Manager, you will drive performance and ensure your team of loss adjusters and their technical support continue to deliver exceptional customer care, quality, and service for our insurer clients. You will also support your team to help them meet standards and achieve their career goals.   Key Responsibilities: Mentor, train, and develop all direct reports. Ensure your team meets targets for client service, technical reporting, and quality. Promote and deliver our goal of making claims easy for everyone. Understand and deliver excellent customer care, identify vulnerable customers, and ensure compliance with the Consumer Duty Act 2023. Meet financial targets for your team and influence financial outcomes. Conduct progressive performance meetings with your team. Ensure compliance with all company processes and procedures. Liaise with insurer clients and understand their bespoke requirements. Build effective working relationships with internal customers and suppliers.   Essential Requirements: Experience handling property insurance claims. Strong desire and ability to deliver excellent customer service. Proven management skills and the confidence to lead a high-performing team handling complex claims. Excellent written and verbal communication skills. Competent IT skills with the capability to maintain and work from electronic files to a high auditable standard. Strong organisational skills and the ability to prioritise workload under pressure. Clear and appropriate communication with colleagues, understanding, and satisfying their needs.   A proven track record in managing a high-performing team and delivering excellent service and results is advantageous. However, we will provide first-class training to support you in reaching your full potential.

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A leading provider of innovative insurance solutions is looking for a Domestic Property Adjuster, offering a wide range of services to clients across various industries. Their team of experts is dedicated to delivering efficient and effective claims management, risk consulting, and other related services. With a strong focus on customer satisfaction and quality assurance, they leverage cutting-edge technology and data analytics to optimize their processes and provide tailored solutions to meet the unique needs of each client. Their commitment to excellence and continuous improvement sets them apart in the insurance industry, enabling them to deliver superior results and establish long-lasting partnerships with their clients. Benefits:  - Competitive salary   - Self Invested Personal Pension Scheme (SIPP)   - Incentive scheme/bonus   - Fully funded company vehicle or cash allowance   - 25 days holiday plus bank holidays   - Flexible working options   - Private healthcare plan   - Life assurance   - Employee assistance programme and other health benefits   - Various voluntary benefits and discounts     Required Skills:  - Full UK Driving License   - Insurance knowledge   - Excellent communication skills   - Strong problem-solving abilities   - Effective time management -  Domestic Property Loss Adjusting experience If you are a dedicated professional with a passion for delivering exceptional service and resolving complex insurance claims, we invite you to apply for this exciting opportunity.

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Rotate Recruitment is looking for a Domestic Loss Adjuster, your role is critical in providing support and resolution to individuals facing significant property damage. You will act as a steady presence for customers in distress, managing a caseload of claims from initial assessment to final settlement. Your ability to navigate challenging situations such as burst pipes, fires, and storm damage is essential in offering reassurance and guidance during these difficult times.   Your responsibilities will encompass visiting claimants across North Wales at their homes, coordinating with contractors, and compiling thorough reports to facilitate the claims process. While prior insurance experience is required, possessing qualities such as a curious mind, effective communication skills, and a compassionate nature will be invaluable in this role. Working both independently and as part of a supportive team, you will receive training to develop the necessary technical knowledge and managerial support.  Benefits:  - Competitive salary   - Self Invested Personal Pension Scheme (SIPP)   - Incentive scheme/bonus   - Fully funded company vehicle or cash allowance   - 25 days holiday plus bank holidays   - Flexible working options   - Private healthcare plan   - Life assurance   - Employee assistance programme and other health benefits   - Various voluntary benefits and discounts     Required Skills:  - Full UK Driving License   - Insurance knowledge   - Excellent communication skills   - Strong problem-solving abilities   - Effective time management -  Domestic Property Loss Adjusting experience Join us in shaping the future of insurance and be part of a team dedicated to protecting individuals and businesses.

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