Loss Adjusters

We are recruiting for a Building Consultant – Subsidence to join an award-winning subsidence services division. This is a UK-wide opportunity offering genuine flexibility, combining home working, digital diagnostics and local site visits. You will manage a portfolio of domestic and commercial subsidence claims from initial notification through to conclusion, applying your technical expertise in diagnosis, mitigation and repair. The role offers autonomy, variety and the opportunity to work on technically challenging cases while being fully supported by a collaborative and experienced team. Key Responsibilities Manage an end-to-end caseload of domestic and commercial subsidence claims Diagnose structural defects and subsidence-related issues using both digital technology and on-site inspections Recommend and oversee appropriate mitigation and repair solutions, including drainage-related works Communicate effectively with policyholders, insurers, contractors and internal stakeholders Prepare accurate technical reports and maintain clear case records Deliver high standards of customer service, demonstrating empathy and professionalism Work collaboratively with internal teams and external service providers Working Arrangements This role offers a hybrid working model, allowing you to work from home while attending site visits in your local area. Diagnostic assessments may be completed remotely using digital technology or through face-to-face inspections, depending on operational requirements and personal preference. About You You will be a technically capable building professional with a strong customer focus and a passion for problem-solving. Essential Requirements: Full UK driving licence Working towards or holding a chartered building professional qualification (MCIOB, MRICS, MICE or equivalent) Proven experience diagnosing structural defects and subsidence in buildings Strong understanding of subsidence prevention, mitigation and repair techniques Excellent communication and decision-making skills Desirable: Insurance claims handling experience (training provided) Insurance qualifications such as CILA or CII Training and Development You will receive comprehensive, role-specific training and access to a leading professional development platform, offering extensive on-demand learning, role-specific training and opportunities to continue formal education from day one. Reward and Benefits Remuneration: Salary up to £55,000 per annum (dependent on skills and experience) Up to 20% annual bonus Car allowance or fully expensed company car Work-Life Balance: 25 days annual leave plus bank holidays Flexible working from home or office Health and Wellbeing: Private healthcare (including pre-existing conditions) Life assurance Group income protection Employee assistance programme Additional Benefits: Voluntary benefits including green car scheme, dental cover, cycle to work scheme and season ticket loan Access to wellbeing apps and digital GP services Discounts on a wide range of products and services Why Join This is more than just a role. It’s an opportunity to be part of a forward-thinking organisation delivering high-quality subsidence solutions, supported by strong values, modern technology and outstanding development opportunities. Next Steps If you’re looking for a flexible, technically engaging role with excellent progression and benefits, we’d love to hear from you. Apply now to take the next step in your career.    

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A specialist organisation within the renewable energy insurance sector is looking to appoint a Loss Adjusting Analyst. The team works across complex technical claims involving renewable energy assets, combining insurance knowledge with engineering and operational insight. This role is suited to someone who wants to build a career in loss adjusting within a growing and highly technical part of the market. You’ll start by supporting experienced adjusters and a forensic accountant, with clear progression towards managing your own portfolio of claims. Salary: Up to £40,000 per year, plus discretionary annual bonus Benefits: Private pension, health insurance, and support towards professional qualifications Additional Requirements: Full UK driving licence and willingness to work at heights Role Purpose To provide analytical and technical support on renewable energy claims, contributing to accurate reporting, effective quantification of losses, and the smooth handling of cases from notification through to settlement. Key Responsibilities • Assist loss adjusters with case preparation and day-to-day claim handling • Support a forensic accountant in reviewing and analysing business interruption information • Produce timely and accurate claim reports • Maintain detailed timesheets for billable activity • Help create marketing materials and presentations to support business development Candidate Profile • Degree educated, ideally in an analytical field • Interest in working towards ACII, ACILA or ACA qualifications • Strong Excel capability and well-developed report-writing skills • Comfortable working with data, identifying trends, and explaining findings clearly • Keen to develop a long-term career in renewable energy insurance • Holds a full UK driving licence and confident working at heights

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We require an experienced Commercial Loss Adjuster to complement an existing team, handling a wide variety of Commercial property damage and Business Interruption losses. You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your line manager.    Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery and in particular, to provide support, guidance and mentoring in relation to more complex and challenging claims and your personal growth and development. Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the regional area would be an advantage.   What will you get for this role?  • Competitive salary depending on skills, experience and qualifications • 20% Bonus structure • Company car or car allowance  • Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home  • Healthcare scheme • A Self Invested Personal Pension Scheme  • Annual leave allowance of 25 days + public holidays  • Discounts on various products and services  • Employee assistance programme for employee wellbeing  • Life assurance  • Group Income Protection  • Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps   You Will Have/will Be  • Customer focus with a track record of delivering outstanding levels of service  • Solid experience of dealing with commercial claims  • Ideally be or have a commitment to progress with ACII and ACILA qualifications  • Superb communications skills  • IT proficient  • Ability to work as part of a team  • The ability to work on your own initiative and take ownership of your own caseload of claims  • Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim  • Able to build good relationships with clients  • Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge  • Be able to prioritise your workload on a daily basis  • Ideally be educated to an advanced level  • Full UK Driving Licence is essential

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A well-established global insurance services firm is seeking an experienced Major Loss Adjuster to join its South West team. The organisation supports a wide range of commercial and specialist markets, delivering loss adjusting, claims management, risk services, and technical expertise across multiple sectors. With a strong international footprint and a reputation for professional excellence, the business offers a collaborative environment and the chance to work alongside highly experienced adjusters. What's on offer: Market-competitive salary Car allowance: up to £6,500 Bonus: 25% Pension: 8% employer contribution Annual leave: 25 days standard  Private health insurance The Opportunity Reporting to the Head of Major Loss (South West), you’ll manage a diverse caseload from first instruction through to settlement. The role involves full ownership of investigations, reporting, and negotiations, ensuring all work meets internal technical and operational standards, including data protection and security requirements. Key Responsibilities Investigate, negotiate, and settle major and complex claims in a professional and timely manner. Work closely with insureds, insurers, and brokers to drive effective communication and progress each claim to resolution. Carry out on-site investigations and damage assessments. Produce clear, accurate reports in line with internal guidelines and agreed timescales. Contribute to wider business development activity by identifying opportunities, supporting client relationships, and representing the business professionally. Undertake additional projects or ad-hoc work as required. About You – Experience & Skills CILA / ACILA qualified or working towards the qualification. Other relevant industry accreditations are an advantage. Strong background in property loss adjusting, ideally with exposure to major or complex claims. Confident communicator with solid organisational, technical, and negotiation skills. Able to make sound decisions, solve problems effectively, and manage a varied workload. Comfortable building strong relationships with clients, brokers, and colleagues. A positive reputation within the insurer and broker market is a plus.

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We are offering an exciting opportunity for an experienced Major and Complex Loss Adjuster to join a specialist Major and Complex Loss team covering the London and Southeast region. If you enjoy solving complex problems, supporting clients through challenging situations, and delivering exceptional service, this role is ideal for you.   The Role As a Major and Complex Loss Adjuster, you will manage a portfolio of high-value commercial property claims, including: • Material Damage • Business Interruption You will lead the end-to-end claims process from initial investigation through to final settlement, acting as the trusted expert for clients and stakeholders. This position includes a mix of independent fieldwork and collaborative team work, supported by Adjusting Executives and technical specialists. Whether you are on site assessing damage or preparing reports remotely, you will play a key role in meeting client expectations and delivering excellent service.   What You Will Bring • Full UK Driving Licence • Strong customer focus with evidence of delivering exceptional service • Experience handling major and complex commercial property claims • Excellent communication skills and the ability to negotiate effectively • Confidence managing your own caseload independently • Proactive and solutions focused approach with strong prioritisation skills • Good IT skills, ideally including Microsoft Office (especially Excel) • ACII or ACILA qualifications, or working towards them • Professional and empathetic approach to client relationships • Experience in account management or market profiling is an advantage   What You Will Receive Remuneration and More • Competitive salary based on skills, experience and qualifications • Self Invested Personal Pension Scheme (SIPP) • Incentive (bonus) scheme • Fully funded company vehicle or cash allowance • 25 days annual leave plus bank holidays • Flexible working from home and office Health and Support • Private healthcare (including pre-existing conditions) • Life assurance • Employee assistance programme • Group income protection Additional Benefits • Voluntary benefits such as dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP services • Discounts on a wide range of products and services   Professional Development You will have access to comprehensive training and development opportunities, including extensive online learning resources, role-specific training, and support for further formal education. This is a chance to grow your expertise while contributing to the development of others in the team.   Next Steps If this sounds like the right opportunity for you, apply now. We would be happy to hear from you.

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​ Join our Client as a Principal Forensic Investigator (Mechanical) and play a pivotal role in determining the causes of complex mechanical failures and incidents across domestic, commercial, and industrial environments. You’ll be part of a highly skilled technical investigation team delivering independent expert opinion to clients across insurance, legal, and corporate sectors. This is a dynamic and multifaceted role that combines technical investigation with strategic input into health and safety processes across the wider organisation. From routine insurance claims to complex, high-value cases—including large marine or industrial losses—you’ll apply your engineering expertise to uncover root causes and provide detailed, evidence-based reports. You’ll conduct site visits and laboratory examinations, collect and analyse evidence, interview witnesses, and occasionally dismantle or test machinery and components to establish failure mechanisms. The role also offers the opportunity to collaborate with external experts, design test methodologies, and contribute to continual improvement in investigative standards. Beyond fieldwork, you’ll support the promotion and implementation of robust health and safety procedures and play a key role in maintaining the team’s reputation for technical excellence and integrity. This position is ideal for an experienced mechanical engineer with strong analytical, communication, and organisational skills who thrives in an investigative and intellectually stimulating environment.   Key Skills and Experience ● Education: Degree-level qualification or equivalent experience in engineering; Chartered Engineer status preferred. ● Certifications: IOSH or NEBOSH qualification advantageous. ● Engineering Expertise: Strong understanding of mechanical systems, design principles, and failure analysis. ● Health & Safety: Proven ability to prepare and implement safety processes and procedures. ● Expert Witness: Experience providing expert opinion in legal or insurance contexts desirable. ● Regulatory Knowledge: Familiarity with approved documents, codes, and relevant standards. ● Interpersonal Skills: Confident communicator able to motivate and collaborate across varied stakeholders. ​ ​ ● Flexibility: Comfortable with occasional extended hours and travel. ● Organisation: Excellent planning, prioritisation, and time management abilities. ● Technical Proficiency: Strong IT and reporting skills. ● Driving Licence: Full UK driving licence required. ● Insurance Industry Exposure: Experience advantageous but not essential – full training provided.   Rewards and Benefits ● Competitive salary commensurate with experience ● Fully funded company vehicle or cash allowance ● Self-Invested Personal Pension (SIPP) ● 25 days’ holiday plus bank holidays ● Flexible working (home or office-based) ● Private healthcare (including pre-existing conditions) ● Life assurance and Group Income Protection ● Voluntary benefits – dental cover, cycle-to-work, wellbeing and digital GP services ● Employee assistance programme and retail discounts   A Career That Shapes the Future This isn’t just a position – it’s an opportunity to make a lasting impact. You’ll work behind the scenes for some of the UK’s most respected insurance and risk management brands, helping to resolve complex incidents and prevent future loss. With access to industry-leading professional development resources and structured learning pathways, you’ll be part of a forward-thinking environment where your expertise contributes directly to protecting people, businesses, and communities. ​ Key Skills and Experience Rewards and Benefits A Career That Shapes the Future

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Our Client is seeking an experienced Environmental Consultant to join their specialist environmental division, supporting both insurance and commercial sector clients across the UK. This is a varied and rewarding role where you’ll take ownership of environmental incidents from start to finish—managing investigations, assessing contamination, and coordinating remediation activities that restore sites safely and efficiently. ​ Working closely with senior technical leaders and a trusted network of environmental and building contractors, you’ll oversee projects that range widely in scale, severity, and location. Flexibility to travel within the UK is key, and you’ll also have opportunities to contribute to international assignments through desktop consulting. What you’ll bring ● A degree in Environmental Science (Master’s preferred) or equivalent experience ● Proven experience in environmental investigations across insurance, commercial or domestic sectors ● Strong understanding of remediation techniques and contaminated land assessment ● Excellent project management and reporting skills ● Full UK driving licence What’s on offer ● Competitive salary plus company car or car allowance ● 25 days holiday + bank holidays ● 35-hour working week with flexible home working ● Private healthcare (including pre-existing conditions) ● Life assurance & income protection ● Access to extensive professional training and career development through industry-leading learning programmes ● Additional benefits including dental cover, wellbeing support, and retail discounts This isn’t just another environmental role — it’s a chance to be part of a forward-thinking organisation driving positive environmental outcomes across the UK and beyond. ​ ​ What you’ll bring What’s on offer

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As a member of our Domestic Major Loss team, you will be handling a portfolio of domestic major and complex losses, typically in excess of £100,000 in value. They adopt a team approach and whilst you will be comfortable working on your own, you’ll be a core part of our extensive team of major loss adjusters, and you will have dedicated office-based technical and managerial support. Systems training will be available as required and we will also provide appropriate support for remote (home) working if necessary.   The role includes an element of client contact/meetings to discuss complex and technical issues as necessary. You will also be required to engage and work with various internal and external specialists, so excellent communication skills and the ability to coordinate various parties is essential.    What will you get for this role? Competitive salary depending on skills, experience and qualifications 25% Bonus structure + 5% Performance bonus Company car/car allowance Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home Healthcare scheme & Life assurance A Self Invested Personal Pension Scheme Holiday allowance of 25 days plus bank holidays Discounts on various products and services Employee assistance programme for employee wellbeing Group Income Protection Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app   You will have/will be: An experienced, domestic claims adjuster ideally with CILA status or evidence of progression towards qualification.  We may also consider applications from less experienced adjusters who can demonstrate excellence in the core technical skills and for communication, both written and verbal Be competent with a proven ability to handle domestic losses in excess of £100,000, or a keen desire to progress to that level as the next stage in your career An excellent market reputation and profile for technical ability and customer service, with a desire to deliver service at the highest level to all stakeholders Experience of handling complex and major domestic losses, on a chargeable time basis, or the ability and desire to take the next step in your career, to this level Excellent interpersonal and communication skills, both written and verbal, with the ability to be detailed and interpret information and data quickly and accurately Full UK Driving Licence is essential

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Our Client is seeking an accomplished and technically proficient Commercial Major Loss Adjuster to join their specialist team. In this key role, you will manage high-value and complex commercial property and business interruption claims from initial instruction through to settlement, delivering a professional, customer-focused, and cost-effective service. The role involves handling major losses typically in excess of £100,000–£5 million, across a diverse portfolio of commercial, industrial, and occasionally high-net-worth risks. You’ll act as a trusted technical expert, ensuring accuracy, quality, and compliance at every stage. The position offers autonomy, flexible working arrangements, and occasional travel across your designated region.   Key Responsibilities: ● Manage a portfolio of complex and high-value commercial property and BI claims, ensuring prompt and fair resolution in line with client SLAs and audit standards. ● Undertake on-site investigations and damage assessments, preparing detailed scoping and reinstatement reports. ● Lead and coordinate multi-party claim processes, including contractors, forensic experts, accountants, and policyholders. ● Produce comprehensive ABI-standard reports and manage claims in accordance with financial authority limits. ● Provide expert technical advice on coverage, liability, and policy interpretation. ● Ensure proactive communication with clients, brokers, and insureds, maintaining the highest standards of customer service. ● Support the business in mentoring less experienced adjusters and contributing to technical excellence within the team. ● Maintain flexibility in working hours, with occasional evening or weekend work to meet client or insured needs.   Skills and Experience Required: ​ ​ ● Proven experience handling major and complex commercial losses, typically in excess of £100,000. ● Strong technical expertise across commercial property, business interruption, and liability interfaces. ● Excellent knowledge of policy coverage, reinstatement practices, tendering, and cost control. ● Skilled in ABI and ADI report writing, with a sound understanding of subrogation and fraud indicators. ● Minimum qualification of Cert CILA or Cert CII, ideally progressing toward ACILA or Dip CII. ● Exceptional communication and negotiation skills, with a focus on client satisfaction and technical quality. ● Ability to work autonomously while managing multiple complex instructions to tight deadlines. What Our Client Offers: Our Client is committed to supporting your professional growth and wellbeing, offering a comprehensive reward and benefits package that reflects their status as a leading name in the claims and adjusting market: ● Competitive salary commensurate with experience, plus an attractive performance-related bonus scheme. ● Company car or car allowance for travel requirements. ● Generous pension scheme, contributing up to 14% depending on your input. ● 29 days annual leave plus bank holidays, with the flexibility to buy or sell up to 5 days. ● Access to exclusive discounts of up to 40% on Client products and other retail benefits. ● Annual share incentives, including up to £1,200 in free shares and participation in the SAYE scheme. ● Flexible and hybrid working, supporting work-life balance. ● Comprehensive health and wellbeing resources, including employee assistance and mental health support. ● Paid volunteering days to contribute to community initiatives. ● Ongoing professional development and qualification support through the CILA or CII pathway.   ​ ​ Summary: This is an outstanding opportunity for a seasoned Commercial Major Loss Adjuster to join one of the UK’s most respected claims service providers. You’ll play a pivotal role in resolving complex, high-value commercial losses while being supported by a forward-thinking employer that invests in your success. If you have the expertise, technical excellence, and passion for delivering exceptional results, we’d love to hear from you. ​

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Join the Major and Complex Loss team as a Building Surveyor and play a pivotal role in supporting clients through some of their most challenging moments. Based in Glasgow, you’ll work alongside a highly skilled team of adjusters and technical specialists, providing expert advice and guidance on a diverse range of major and complex losses. Your deep understanding of buildings and construction will be key as you assist lead adjusters in managing each loss with precision, empathy, and care. This position offers the best of both worlds: the collaboration and camaraderie of an office-based team, and the flexibility to work remotely when needed, fully supported by advanced IT systems and dedicated administrative support. You’ll also travel across Scotland to meet clients and customers, making a real and lasting impact where it matters most.   What we’re looking for Professional qualifications: MRICS qualified, or actively working towards completion. Technical expertise: Proven experience managing complex commercial building reinstatement projects. Claims knowledge: Previous experience in insurance claims handling or loss adjusting is highly advantageous. Interpersonal skills: Strong communicator with the ability to coach, support, and develop others. Self-motivation: Proactive and driven, with the ability to work independently and motivate those around you. Organisational ability: Methodical, disciplined, and adept at managing workload and competing priorities. Flexibility: Willingness to travel regularly to customer and client sites across Scotland. Driving licence: Full UK driving licence required.   What we’ll offer you Remuneration & Rewards Competitive salary aligned with experience and qualifications Self-Invested Personal Pension (SIPP) Performance-based incentive (bonus) scheme Fully funded company vehicle or cash allowance 25 days’ holiday plus bank holidays Flexible working options — from our office or your home Health & Wellbeing Private healthcare plan (including pre-existing conditions) Life assurance Group Income Protection Employee Assistance Programme for wellbeing support Additional Benefits Voluntary benefits: dental cover, cycle-to-work scheme, season ticket loan, wellness and digital GP apps Discounts on a wide range of products and services   Shape the future with us This isn’t just a role, it’s an opportunity to make a meaningful impact. You’ll be joining an organisation that invests heavily in professional growth and development, offering access to one of the most comprehensive training platforms in the industry, with over 15,000 on-demand courses, role-specific learning, and opportunities for continued professional advancement. Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent, expertise, and trust.   Next steps Think this sounds like the right fit? Apply now — we’d love to hear from you.

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An excellent opportunity has arisen for an experienced Surveyor or Adjuster to join a specialist Structural Defects Services team, managing latent defect claims across the West Midlands and South West region. This position offers a varied and rewarding workload, covering both commercial and residential properties. You’ll be responsible for managing a portfolio of structural and latent defect claims from initial site inspection through to final settlement. What’s on Offer Competitive salary dependent on experience & Fully funded company vehicle/car allowance 25 days’ holiday plus bank holidays Flexible hybrid working (home and office) Private healthcare (including pre-existing conditions) Life assurance and Group Income Protection & Self-Invested Personal Pension (SIPP) Additional voluntary benefits including dental cover, cycle-to-work scheme, and digital GP services Employee Assistance Programme and staff discounts Key Responsibilities Attend site visits to assess damage and diagnose the cause of structural defects. Prepare detailed preliminary and final reports, providing clear and professional recommendations. Oversee reinstatement works and appoint external engineers where required. Review technical documentation and engineers’ scopes for accuracy and completeness. Manage claims on a cradle-to-grave basis, maintaining communication with claimants, insurers, and other stakeholders. Provide expert technical advice on building defects, repair methods, and policy coverage. Support the wider surveying and design team by assisting with traditional surveying duties, including contract administration, repair scopes, and tender management. About You Qualifications: Relevant degree in building surveying, structural engineering, or a related field. Chartered status (MCIOB, MRICS, MICE) and/or insurance qualification advantageous. Experience: Proven background in handling claims under Building Guarantee or Latent Defects policies. Technical Knowledge: Strong understanding of building pathology, CDM regulations, Party Wall matters, and repair techniques. Skills: Excellent analytical and decision-making abilities with a commitment to delivering outstanding customer service. Attributes: Calm under pressure, empathetic, and able to communicate effectively with clients and stakeholders. Other Requirements: Proficient in Microsoft Office and general IT systems. Comfortable working remotely and managing workload independently. Full UK driving licence and willingness to travel across the region.

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We’re looking for experienced Property Loss Adjusters to join a growing national team. You’ll handle a varied caseload of domestic and commercial property claims, managing losses of differing complexity and value. This role suits someone who enjoys variety, thrives under pressure, and is motivated by the challenge of every day being different. What’s on Offer 25 days’ holiday (increasing with service) Matched pension contributions up to 5% Life assurance (4x salary) Access to a well-being hub and recognition programme Discounts across hundreds of retailers Development support, professional qualifications, and clear progression routes Inclusive, supportive culture that values diversity and individuality What You’ll Do Manage a diverse portfolio of property claims, ensuring files are handled efficiently and in line with service standards. Process invoices, approve estimates, and issue interim fees promptly. Prepare clear and accurate site notes, reports, and supporting documentation. Maintain accurate data and management information throughout the claim lifecycle. Proactively manage caseloads to reduce outstanding files and improve turnaround times. Identify potential fraud or recovery opportunities and escalate appropriately. Communicate effectively with clients, brokers, and policyholders, keeping all parties updated. Ensure files meet audit and compliance standards at all times. Occasionally travel nationwide and take part in a standby rota, including weekends and public holidays when required. What You’ll Bring Proven experience as a Property Loss Adjuster, handling both domestic and commercial claims. Ideally working towards or holding a recognised professional qualification (e.g. Dip CILA). Strong organisational and time management skills, with the ability to prioritise competing deadlines. Excellent written and verbal communication. A proactive, detail-focused, and analytical approach. Willingness to travel and stay overnight when required. GCSEs (or equivalent) including Maths and English, grade A–C.   This is an excellent opportunity for an experienced Adjuster looking to take the next step in their career within a respected and forward-thinking insurance group.

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