We require an experienced Commercial Loss Adjuster to complement our existing team, handling a wide variety of Commercial property damage and Business Interruption losses.
You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your line manager.
Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery and in particular to provide support, guidance and mentoring in relation to more complex and challenging claims and your personal growth and development.
Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service.
Whatwillyougetforthisrole?
Competitive salary depending on skills, experience and qualifications
Company car or car allowance
Flexibility to work from the office and/or home
Healthcare scheme
A Self Invested Personal Pension Scheme
Annual leave allowance of 25 days + public holidays
Discounts on various products and services
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection
Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
You will have/will be:
Customer focus with a track record of delivering outstanding levels of service
Solid experience of dealing with commercial claims
Ideally be or have a commitment to progress with ACII and ACILA qualifications
Superb communications skills
IT proficient
Ability to work as part of a team
The ability to work on your own initiative and take ownership of your own caseload of claims
Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim
Able to build good relationships with clients
Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge
Be able to prioritise your workload on a daily basis
Ideally be educated to an advanced level
Full UK Driving Licence is essential