We are a global specialist in professional services and technology for the insurance and risk sector. As a Desk Based Subsidence Engineer, you will play a key role in supporting our claims management team by assessing and analysing subsidence-related claims remotely. Your work will help ensure accurate, timely decisions and support our mission to help clients manage risk effectively.
Key Responsibilities
Conduct desk-based assessments of subsidence claims using available data, documentation, and imagery.
Analyse property risk, geo-technical data and relevant structural/geographical information to evaluate subsidence risk or validate claims.
Review historical claim data, site history, and any supporting documentation to identify patterns, inconsistencies or red flags.
Collaborate with internal claims teams and, where required, external surveyors/experts to determine the validity and extent of subsidence damage.
Prepare clear, structured reports and recommendations regarding claim outcomes, ensuring all findings are documented and justified.
Support decision-making by providing risk assessments and advice to senior claims management or underwriting teams.
Maintain accurate records of assessments and ensure confidentiality and compliance with company and regulatory/data-protection standards.
Required Skills, Experience & Knowledge
Essential
Proven experience in subsidence/structural claims assessment, surveying, geology/geotechnical analysis, or related insurance claims work.
Strong analytical skills, with ability to interpret data, reports, maps or geotechnical information.
Excellent written communication — able to produce clear, concise reports and recommendations.
Good attention to detail and methodical approach: ability to spot inconsistencies, evaluate risk factors, and draw defensible conclusions.
Ability to work independently and manage workload remotely, with good time management and self-motivation.
Proficiency with standard office software (e.g. Microsoft Office), ability to handle digital data and documentation securely.
Legal right to work in the UK (or eligibility for remote work according to company policy, if applicable).
Desirable
Prior experience with insurance claims related to subsidence, geotechnical surveying, structural engineering, or risk assessment.
Familiarity with geospatial data, mapping tools or GIS software.
Knowledge of insurance industry practices, underwriting criteria, and typical subsidence-related risks.
Strong communication skills to liaise effectively with internal teams, external experts, and possibly clients or contractors.
Personal Attributes and Competencies
Analytical and investigative mindset — you enjoy digging into data and reasoning through complex, uncertain information.
Logical, objective, and fair decision-making under pressure.
Ability to maintain objectivity and professionalism, especially when reviewing complex or sensitive claims.
Self-disciplined and organised — thrives working remotely without direct supervision.
Comfortable working in a global, multi-jurisdictional environment, and adaptable to different client and regulatory contexts.
Strong ethical standards and integrity.
What’s in it for the Candidate / Why This Role
Fully remote role with the flexibility of home-based work.
Opportunity to work with a well-established global organisation in the insurance risk and professional services sector.
Exposure to a variety of subsidence and risk-assessment challenges — a chance to build specialised expertise.
Work within a professional, collaborative claims management department, contributing to meaningful risk-mitigation outcomes.
Potential career growth within a company that values innovation, colleague development, and global reach.