Building Consultant - Expert Services

Our Client has an excellent opportunity for an experienced Building Consultant to join their expanding Expert Services Subsidence Division, managing a diverse portfolio of domestic and commercial subsidence claims from first notification through to conclusion.

This role will suit a technically minded professional with strong diagnostic and repair knowledge who thrives on combining field-based investigation with digital technology to deliver efficient, high-quality outcomes for customers. You’ll collaborate with a network of surveyors, engineers, and contractors, using your expertise to identify causes, implement mitigation strategies, and oversee effective repairs.

The role offers flexibility to work remotely and on-site within your local area, with full support from the wider technical team.

Key Responsibilities

● Manage a varied caseload of subsidence claims, ensuring each case progresses smoothly from instruction to resolution.

● Conduct detailed investigations to diagnose structural movement, subsidence, and drainage-related issues.

● Provide expert recommendations for mitigation and reinstatement.

● Engage effectively with policyholders, contractors, and insurers to ensure clear communication and a positive customer experience.

● Utilise remote inspection tools and digital platforms for virtual assessments and case management.

● Maintain accurate technical reports and uphold professional standards at all times.

What You’ll Bring

● Full UK Driving Licence – essential for site visits and travel.

● Professional Qualifications – ideally working towards or holding MCIOB, MRICS, or MICE status. An insurance qualification such as CILA or CII would be advantageous.

● Technical Expertise – strong understanding of structural movement, building pathology, and drainage systems, particularly in relation to subsidence diagnosis and repair.

● Customer Focus – a proactive and empathetic approach to communication, decision-making, and service delivery.

● Claims Experience – prior exposure to insurance claims handling is desirable, but full training will be provided.

Development & Support

● Structured, in-depth training to build both technical and claims-handling expertise.

● Mentoring from experienced consultants and engineers within the team.

● Opportunities for progression within an award-winning, fast-evolving division.

Rewards & Benefits

● Competitive salary commensurate with experience.

● Self-Invested Personal Pension Scheme (SIPP).

● Performance-based bonus scheme.

● 25 days’ holiday plus bank holidays.

● Flexible hybrid working options.

● Private healthcare (including pre-existing conditions).

● Life assurance and income protection.

● Employee wellbeing and assistance programmes.

● Voluntary benefits including green car scheme, dental cover, cycle-to-work, and retail discounts.

This isn’t just another technical role — it’s an opportunity to shape best practice in the diagnosis and management of subsidence across the UK while working with one of the most respected specialist divisions in the industry.