Are you enthusiastic about leading teams and seeking a fresh challenge? Do you possess a keen eye for detail
and thrive in a supportive environment? If you're methodical, adept at delivering constructive feedback, and
eager for long-term career growth with a recognised leader in the insurance industry, then our Clients
Domestic Adjusting Team has an opportunity for you as an Operations Manager.
Regardless of where you are in your management journey, we are dedicated to supporting your aspirations.
Our Client offers a range of benefits, including structured development programs, transparent career paths,
and a host of perks such as a fully funded company vehicle or cash allowance, professional qualification
support, and flexible working arrangements that balance office and remote work.
The Role:
We're excited to announce a vacancy for an Operations Manager within our Domestic Adjusting team. While
we champion flexible working, this role typically involves one or two full office days per week, with individual
arrangements discussed during the interview process.
In this role, you'll oversee the performance of our loss adjusters and their support teams, ensuring top-notch
customer service, technical proficiency, and adherence to quality standards. Your responsibilities include
mentoring and developing team members, meeting service and financial targets, and fostering strong
relationships with both internal and external stakeholders.
Essential Qualifications:
- Experience in property insurance claims handling
- Dedication to delivering exceptional customer service
- Proven management skills with the ability to lead high-performing teams
- Excellent written and verbal communication abilities
- Competency in IT and maintaining electronic files to a high standard
- Strong organisational skills with the ability to prioritise tasks effectively
While prior experience in managing high-performing teams is advantageous, we provide comprehensive
training to support you in realising your potential. Join us and become part of a dynamic team committed to
making claims management seamless for all stakeholders.