Our client specialises in providing expert claims management solutions to individuals and businesses in need of assistance navigating insurance claims processes. They offer a range of services including claim assessment, negotiation with insurance companies, and settlement support. Their team of experienced professionals works diligently to ensure clients receive fair and timely settlements for their claims. With a strong focus on customer satisfaction and a track record of successful outcomes, the company has established itself as a trusted partner in the claims management industry. Through their personalised approach and commitment to excellence, they strive to alleviate the stress and complexities often associated with insurance claims, providing their clients with peace of mind during challenging times.
Summary:
The Restoration Technician will be responsible for restoring buildings and structures to their original state after damage caused by water, fire, mold, or other disasters. This role requires a strong attention to detail, excellent problem-solving skills, and precise execution to ensure the successful restoration of properties.
Benefits:
- Company van + fuel card
- Performance bonuses
- Flexibility in working arrangements
- Opportunity for Growth: Be part of a growing business where your input directly shapes our future.
- Work-Life Balance: We understand the importance of flexible working hours to match your lifestyle.
- Variety of Work: Engage in diverse projects across residential and commercial sectors.
- Strong Client Relationships: We’re committed to building lasting connections with a wide range of clients.
- Covering regions such as Bristol, Bath, Swindon, Gloucester and surrounding areas
Key Responsibilities:
- Be the Expert: Apply your knowledge in water and fire damage restoration to provide top-notch solutions.
- Customer Engagement: Build and maintain positive relationships with a diverse clientele, ensuring high-quality service delivery.
- Business Development: Spot and act on new business opportunities, contributing to our growth.
- Quality and Safety: Uphold our standards in all processes, ensuring a safe and efficient work environment.
- Team Leadership: Guide and develop your team, sharing insights and fostering a collaborative atmosphere.
- Equipment and Reporting: Manage equipment readiness, maintain job logs, and ensure timely updates on work progress.
Qualifications:
- Proven Skills: Solid experience in disaster restoration, particularly water and fire damage.
- Knowledge Base: Understanding of building structures, mould/bacteria, and technical aspects of restoration.
- Business Savvy: A grasp of Profit and Loss, cost control, and upselling abilities.
- Qualifications: Ideally, you’ll have GCSEs in English/Mathematics and a BDMA Technician certification.
- Core Competencies: You should be safety-conscious, customer-focused, and adept at problem-solving. We value team players with strong communication and organizational skills.
- Valid driver's license and clean driving record.