We have a fantastic opportunity for experienced Subsidence Claims Technicians to join our Client's award-winning Subsidence Services Division, managing a portfolio of complex and large subsidence claims.
You'll act as the main point of contact for policyholders and stakeholders, guiding them through the claims process from start to finish. The role calls for strong organisational skills, resilience, and a customer-first approach. With structured training and the support of experienced colleagues, you'll be empowered to deliver exceptional service while developing your technical expertise.
This is a role where you can truly put yourself in the customer's shoes—understanding the bigger picture, making fair and fact-based decisions, and ensuring claims are treated on their individual merits. You'll be part of a collaborative and supportive environment where your input is valued, and your career can progress.
What you'll bring:
Experience handling property claims, ideally with subsidence exposure.
Excellent communication skills, both written and verbal, with the ability to explain technical details clearly.
Confidence in liaising with policyholders, insurers, contractors, and other stakeholders.
A flexible and adaptable mindset, particularly when managing high volumes of work.
What you'll gain:
Comprehensive training to support your success in the role.
Professional development opportunities, including support towards the Chartered Institute of Loss Adjusters (Cert CILA) qualification.
The chance to develop your expertise within a leading subsidence division, supported by industry specialists.
Rewards & Benefits:
Competitive salary based on skills and experience.
25 days' holiday plus bank holidays.
Flexible working arrangements - office and home-based.
Self-Invested Personal Pension Scheme (SIPP).
Private healthcare plan (including cover for pre-existing conditions).
Life assurance and group income protection.
Employee assistance programme for wellbeing support.
Access to a wide range of voluntary benefits: green car scheme, travel insurance, cycle to work, dental cover, wellbeing apps, and more.
Discounts on a variety of products and services.
This isn't just a role - it's an opportunity to be part of a team reshaping how subsidence claims are managed. With access to an extensive in-house training academy and thousands of on-demand courses, our Client is committed to developing talent and supporting long-term career growth.
If you thrive under pressure, enjoy problem-solving, and want to play a pivotal role in supporting customers through challenging times, we'd love to hear from you.