Loss Adjuster / Insurance Surveyor - Croydon/South London - R157353

Location South London
Discipline: Loss Adjusters
Salary: £52,000
Contact name: Cornelia Enslin

Contact email: cornelia@rotaterecruitment.com
Job ref: 32408
Published: 10 days ago

We are looking for an experienced Property Loss Adjuster to manage a diverse portfolio of claims, covering both domestic and commercial properties. This is a field-based role with autonomy and flexibility, where you’ll be responsible for assessing, negotiating, and settling claims efficiently while delivering exceptional customer service.

 

Key Responsibilities

  • Investigate and assess property damage claims, determining policy liability and scope of loss

  • Prepare detailed reports with cost estimates for repair or reinstatement

  • Manage a varied caseload, ensuring timely progression and settlement

  • Liaise with policyholders, brokers, contractors, and other stakeholders to facilitate resolution

  • Ensure compliance with regulatory and internal standards throughout the claims process

  • Contribute to team knowledge sharing and best practices

Skills & Experience

  • Strong background in property claims adjusting, ideally both domestic and commercial

  • Excellent negotiation and communication skills

  • Ability to manage a busy caseload independently

  • Knowledge of building structures and reinstatement techniques

  • Proficiency in report writing and claims management systems

  • Professional qualifications (e.g., CILA) desirable or willingness to progress towards them

Benefits

  • Competitive salary with performance-based incentives

  • Company car or car allowance

  • Flexible working arrangements

  • Professional development support, including industry qualifications

  • Comprehensive benefits package