We are seeking an experienced Commercial Loss Adjuster to manage a variety of commercial property claims, including business interruption, landlords, and contractors’ all-risks policies. This role is home-based and covers the North East England region. The ideal candidate will have extensive “on-the-road” experience, strong technical knowledge, and the ability to provide a high standard of client service throughout the claims process.
Key Responsibilities
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Investigate, assess, and report on commercial property claims, including business interruption, landlords, and contractors’ AR policies
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Produce high-quality technical reports and recommendations in line with client requirements
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Communicate effectively with brokers, policyholders, and other stakeholders to ensure claims are managed efficiently
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Ensure adherence to service standards, KPIs, SLAs, and TCF principles
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Support team knowledge sharing and provide constructive feedback on processes
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Maintain professional integrity and provide a proactive, solution-focused service
Skills and Experience Required
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Minimum 5 years’ experience handling commercial property claims externally (“on the road”)
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Exposure to business interruption, landlords, and contractors’ all-risks policies
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Commercially minded with the ability to handle complex claims
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Excellent written and verbal communication skills
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Strong IT literacy and the ability to work independently or as part of a team
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Cert CII qualified, ideally progressing towards Dip CII
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Flexible, organised, and able to work accurately under pressure
Benefits
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Competitive salary with performance-related bonus
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Enhanced contributory pension and flexible benefits
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Enhanced family leave and birthday holiday
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Electric car scheme and voluntary benefits packages
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Share purchase scheme with interest-free loan
Why Apply?
This is an excellent opportunity for an experienced commercial Loss Adjuster to manage a diverse portfolio of claims in a respected and professional environment, with clear progression opportunities and support for continued professional development.