We are seeking an experienced Surveyor / Adjuster to join a specialist team managing structural and latent defect claims across the West Midlands and South West.
This is a varied role combining surveying and adjusting responsibilities. You'll take ownership of a portfolio of structural and latent defect claims across commercial, residential, and multi-unit properties, handling them on a cradle-to-grave basis.
What's on Offer
Competitive salary, based on skills and experience
Company car or car allowance
Self-Invested Personal Pension Scheme (SIPP)
25 days' holiday plus bank holidays
Private healthcare (including pre-existing conditions)
Life assurance and group income protection
Voluntary benefits such as dental cover, cycle-to-work scheme, season ticket loan, wellbeing support, and digital GP access
Employee assistance programme and staff discounts
Key activities will include:
Attending site visits, assessing damage, and diagnosing causes of defects
Producing preliminary and final reports
Overseeing reinstatement works
Appointing and reviewing external engineers' scopes of repair
Reviewing technical documentation and advising claimants and insurers
Supporting wider commercial surveying and design projects, including contract administration, preparing repair scopes, and managing tendering processes
What We're Looking For
Qualifications: Relevant degree and chartered status (e.g. MCIOB, MRICS, MICE) advantageous
Structural Defects Knowledge: In-depth understanding of structural issues affecting buildings.
Claims Experience: Proven experience handling and concluding Building Guarantee or Latent Defects claims.
Technical Ability: Skilled in assessing damage, identifying causes, and recommending appropriate repair techniques.
Legislative Knowledge: Familiarity with CDM regulations and Party Wall legislation.
Customer Service: Strong decision-making skills, empathy, and commitment to delivering excellent client service.
Remote Working: Ability to manage workload independently, with effective collaboration across remote teams.
Travel: Willingness to travel regularly to attend site visits.
Other Requirements: Full UK driving licence; strong IT skills (Microsoft Office and general systems).