As part of the Domestic Major Loss team, you will manage a portfolio of complex domestic losses, typically valued in excess of £100,000. The team operates collaboratively, and while you will be confident working independently, you will be fully supported by an experienced network of major loss adjusters, along with dedicated office-based technical and managerial support.
Comprehensive systems training will be provided where required, and appropriate support is available for remote or home working.
The role includes client meetings to discuss complex and technical matters, as well as regular interaction with internal and external specialists. Strong communication skills and the ability to effectively coordinate multiple stakeholders are therefore essential.
What’s on Offer
• Competitive salary, dependent on skills, experience and qualifications
• 25% bonus structure plus an additional 5% performance bonus
• Company car or car allowance
• Flexible working options, including office and home-based working
• Healthcare scheme and life assurance
• Self-Invested Personal Pension Scheme (SIPP)
• 25 days’ annual leave plus bank holidays
• Discounts across a wide range of products and services
• Employee Assistance Programme supporting wellbeing
• Group Income Protection
• Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, wellbeing support and digital GP access
About You
You will be an experienced domestic claims adjuster, ideally holding CILA status or working towards qualification. Applications from less experienced adjusters will also be considered where strong technical capability and excellent communication skills can be demonstrated.
You will also demonstrate:
• Proven experience handling domestic losses in excess of £100,000, or a clear ambition to progress to this level
• Experience dealing with complex and major domestic losses on a chargeable time basis, or the desire and ability to step up into this space
• A strong market reputation for technical expertise and customer service
• Excellent written and verbal communication skills, with the ability to interpret information and data accurately and efficiently
• A full UK driving licence
About Our Client
Our client is an organisation where creative and caring individuals from all backgrounds are encouraged to grow, be challenged and make a meaningful impact. They value diversity, inclusion and belonging, recognising that understanding people on a personal level enables them to better support clients, colleagues and the wider community.
Flexibility is embedded within their working model. Whether you prefer to work from home, split your time between home and office, or adjust your hours to support personal or family commitments, these options are actively supported. As a flexible employer, they are happy to discuss working arrangements that suit your individual needs during the interview process.