Claims Technician - Commercial Property (Remote)

Discipline: Claims Handlers
Job type: Permanent
Salary: up to £32,000 + Great Benefits Package
Contact name: Cornelia Enslin

Contact email: cornelia@rotaterecruitment.com
Job ref: 713787CESW
Published: 3 days ago

We are working on behalf of a well-established client who is currently looking to appoint aCommercial Claims Handler to join their team on a fully remote basis.
 
This is a fantastic opportunity to join a reputable organisation that manages desktop property claims for insurers and MGAs, typically under SME Commercial Combined policies.
 
You’ll play a key role in handling commercial property claims from first notification through to settlement, supporting policyholders and maintaining strong relationships with internal teams, suppliers, and contractors.
 
The ideal candidate will have a strong background in commercial property claims handling, excellent customer service skills, and a proactive approach to case management.
 
Key Responsibilities:

  • Manage a portfolio of commercial property claims remotely

  • Liaise with clients, policyholders, contractors and internal teams

  • Arrange site visits where necessary and produce repair scopes using digital estimating tools

  • Support Commercial Adjusters and guide claimants through the process

  • Ensure timely and efficient resolution of claims

What We’re Looking For:

  • Proven experience in commercial claims handling (essential)

  • Buildings desktop claims experience and some exposure to business interruption is desirable

  • Excellent communication skills, both written and verbal

  • Strong organisational skills and the ability to work independently

  • A commitment to providing a high level of customer service

Benefits Include:

  • Competitive salary based on experience and qualifications

  • 25 days’ holiday plus bank holidays

  • 35-hour working week

  • Private healthcare (including cover for pre-existing conditions)

  • Life assurance and Group Income Protection

  • Employee assistance programme

  • Voluntary benefits including dental cover, cycle to work scheme, season ticket loan, digital GP access

  • Discounts on a variety of retail and lifestyle services

This is a great opportunity for a motivated and experienced Claims Handler looking to develop their career within a supportive and forward-thinking organisation. Career progression into loss adjusting roles is also encouraged and supported.

Apply now.